CANCELLATION POLICY
Cancellation Charges for individual bookings
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If cancelled 1 week prior to the arrival date full refund will be processed. There will be 5% cancellations charges in case payment is done via UPI/Credit/Debit card.
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If cancelled within 48-72 hours prior to Check-in date, then the amount would be kept as credit which can be utilized for future bookings until 6 months from the cancellation date.
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Cancellation within 24 hours before the check-in will attract one night retention.
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The mentioned amount can be adjusted against future booking as per the applicable tariff for the amended date.
For Groups / Special Celebration Dates (24th, 25th, 30th & 31st of December & Long weekends)
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25% if cancelled forty five days in advance.
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50% if cancelled thirty days in advance.
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50% if few of the total booked rooms are cancelled.
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100% if cancelled fifteen days in advance or later.
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Credit/Debit card cancellations will be charged 5% extra.
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Note:
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In case of any cancellation the GST of 18% on the advance will have to be retained as it is to be paid by us to the authorities by the 5th of the next month.