Information we collect:
-Personal information, such as your name, residential address, email address and phone number, when you make a reservation
-Credit card information for payment purposes
-Your preferences and interests related to your stay, such as room location or special requests
-Information related to your use of our services, such as room service or housekeeping requests
-Any additional information you provide to us during your stay
How we use your information:
-To process and confirm your reservation
-To personalize your stay and enhance your experience
-To fulfill your requests for services or products
-To communicate with you about your stay or any issues that may arise
-To improve our services and offerings
-To comply with legal requirements or regulations
We may share your information with third-party service providers who assist us with our operations, such payment processing or customer service. We do not sell or rent your personal information to any third parties without your consent unless required by law.
We take appropriate measures to protect your information from unauthorized access or disclosure and we maintain strict confidentiality policies for our employees and third party service providers.
Thank you for trusting us with your privacy.