Privacy Policy

Thank you for choosing to stay at our hotel. We are committed to protecting your privacy and providing a safe and secure experience for all our guests. This privacy policy outline the information we collect from you and how we use it.

1. Introduction

At Vedam Eco-Tourist Village & Spa, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information.

2. Information We Collect

Personal details: name, address, email, phone number

Payment information: credit/debit card or UPI details

Preferences and special requests related to your stay

Records of service use: housekeeping, room service, dining, or recreational usage

Additional information shared voluntarily during your stay

3. How We Use Your Information

To confirm and manage reservations

To personalize your stay and deliver requested services

To process payments securely

To communicate regarding your booking or stay

To improve our services and guest experience

To comply with legal and regulatory obligations

4. Data Sharing

We may share your information with:

Authorized third-party service providers (e.g., payment processors or booking partners)

Law enforcement or government authorities if required by law

We never sell, rent, or trade your personal data to third parties.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. Employees and service partners are bound by confidentiality obligations.

6. Retention

Guest information is retained only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

7. Policy Updates

This policy may be updated periodically. The latest version will always be available on our website. By continuing to use our services, you acknowledge and agree to these updates.

Thank you for trusting us with your privacy.